1) If cancellation is effected 21 days prior to the date of arrival, deposit is refunded back to the client.( with out expenses BANK ) 

2) If cancellation is effected less than 21 days and more than a week to the date of arrival, client has to cover the 50% of the cost of his stay. In the case of no-show you will be charged 100% of the holiday booking, and will be non-refutable. 

3) In case of cancellation during stay, client should compensate the company with the 50% of the cost for the remaining period of his stay.